Returns & Refunds

At Cuizy, your satisfaction is our priority: all our products are covered by a 30-day money-back guarantee from the date you receive your order.

How to request a return

Email us at eslimani10@gmail.com with your order number and the reason for your request. We'll reply within 48 hours with the next steps.

Conditions

  • Item must be returned in its original condition, unused, within 30 days of receipt.
  • Defective or damaged item: attach a photo, return and refund fully covered by Cuizy.
  • Change of mind: return shipping costs are the customer's responsibility.

Refund

Once the return is received and checked, you'll be refunded to your original payment method within 5 to 10 business days.